Privacy Policy

Last Updated: January 2026

At Chai Culture, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us, including:

  • Name: When you take our chai quiz or create an account
  • Email Address: For sending your personalized chai guide and course materials
  • Payment Information: When you purchase paid courses (processed securely by our payment provider)
  • Quiz Responses: Your chai preferences to personalize your experience

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website address
  • IP address (anonymized where possible)
  • Device information

2. How We Use Your Information

We use the information we collect to:

  • Provide personalized chai recommendations based on your quiz results
  • Deliver purchased courses and educational content
  • Send email communications about your purchases and account
  • Send our newsletter (only if you opt in)
  • Improve our website and services
  • Respond to your inquiries and provide customer support
  • Process payments securely
  • Prevent fraud and ensure security

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our business (payment processors, email service providers, hosting services)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfer: In connection with a merger, acquisition, or sale of assets

4. Third-Party Services

We use the following third-party services:

  • Vercel: For website hosting
  • Stripe: For secure payment processing
  • Google Fonts: For typography

Each of these services has their own privacy policy governing how they handle data.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and quiz results
  • Analyze website traffic and usage patterns
  • Improve your browsing experience

You can control cookies through your browser settings. Note that disabling cookies may affect some functionality of our website.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly
  • Functional Cookies: Remember your preferences and quiz results
  • Analytics Cookies: Help us understand how visitors use our site

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmission
  • Secure storage of personal information
  • Limited access to personal data by authorized personnel only
  • Regular security assessments

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Quiz results stored in your browser's local storage can be cleared at any time through your browser settings.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data Portability: Request your data in a portable format

To exercise any of these rights, please contact us at hello@chaiculture.com.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to equal service and price

We do not sell personal information as defined by the CCPA.

12. European Users (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation, including:

  • Right to access your data
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

Our legal basis for processing your data is consent (for marketing) and contract performance (for providing services you have purchased).

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hello@chaiculture.com

We will respond to your inquiry within 30 days.