Terms of Service
Last Updated: January 2026
Welcome to Chai Culture. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these terms, please do not use this service.
2. Description of Service
Chai Culture provides educational content about tea preparation, including but not limited to:
- Free chai style assessments and personalized recipe recommendations
- Video tutorials and educational courses
- Written recipes, guides, and cultural information
- Email newsletters and communications
3. User Accounts and Registration
Some features of our service may require you to provide personal information, including your name and email address. You agree to:
- Provide accurate and complete information
- Keep your account information up to date
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
4. Purchases and Payments
For paid courses and content:
- All prices are listed in US dollars unless otherwise stated
- Payment is required at the time of purchase
- We accept major credit cards and other payment methods as displayed at checkout
- All purchases include lifetime access to the purchased content
5. Refund Policy
We offer a 30-day money-back guarantee on all paid courses. If you are not satisfied with your purchase, contact us within 30 days of your purchase date for a full refund. Refund requests should be sent to hello@chaiculture.com.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, video content, and software, is the property of Chai Culture or its content suppliers and is protected by copyright laws.
You may not:
- Reproduce, distribute, or publicly display our content without permission
- Use our content for commercial purposes without a license
- Modify or create derivative works based on our content
- Remove any copyright or proprietary notices from our materials
7. User Conduct
You agree not to:
- Use the service for any unlawful purpose
- Share, resell, or redistribute purchased content
- Attempt to gain unauthorized access to any part of our service
- Interfere with or disrupt the service or servers
- Collect or store personal data about other users
8. Disclaimer of Warranties
Our service is provided "as is" without warranties of any kind, either express or implied. We do not warrant that:
- The service will be uninterrupted or error-free
- Results from using the service will be accurate or reliable
- The quality of any content will meet your expectations
9. Health and Safety Disclaimer
The content on Chai Culture is for educational purposes only. Please note:
- Chai contains caffeine. Please consume responsibly and consult a healthcare provider if you have concerns about caffeine intake.
- Some spices may interact with medications or affect certain health conditions. Consult your doctor if you have health concerns.
- Always exercise caution when working with hot liquids and cooking equipment.
- Be aware of potential food allergies, particularly to dairy, nuts, and spices.
10. Limitation of Liability
Chai Culture and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.
11. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes by posting a notice on our website or sending an email. Continued use of the service after changes constitutes acceptance of the new terms.
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
13. Contact Information
For questions about these Terms of Service, please contact us at:
Email: hello@chaiculture.com
14. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect.